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Frequently Asked Questions

Team Butter products can easily be found on or by participating in a virtual Team Butter virtual fundraising event.

We work to process and ship your items as quickly as possible. Please know that shipping times can vary, based on factors like distance, weather conditions and shipping company operations.

Popcorn – There are NO tree nuts utilized in our facility; however, there are some popcorn flavors that contain peanuts and peanut butter. Please see individual flavors for ingredients.

Cookie Dough – Manufactured on the same equipment that produces almond, peanut, walnut, pecan and macadamia nuts, coconut, milk, soy, wheat, and egg products. Not to be eaten raw.

Popcorn – YES, all our popcorn products are gluten free.

Cookie Dough – NO, our cookie products are not gluten free, but made with premium wheat.

Yes! 😊 Both popcorn and cookie dough are certified Kosher.

Team Butter cookie dough is shipped frozen. The dough should be refrigerated or frozen until ready to bake. If it arrives thawed, the product will still be safe to bake. You can re-freeze or refrigerate if you choose.

When placed in the freezer, our cookie dough can be stored for up to 1 year.

When kept in refrigerator, the cookie dough can be stored for up to 6 months before needing to be baked or placed in the freezer.

YES! When you’re in the “Ship To” portion of the order form, simply insert the name of the person or entity here, along with address, city, state and zip code. We will automatically ship the items to that address.

Anyone can participate in the online fundraiser, but we can only currently ship products to the lower 48 states. Once we can ship to Alaska and Hawaii, we will update our information to keep everyone informed.

If your organization is tax-exempt, there are necessary documents that show proof of your organization’s tax-exempt status. We will need those documents completed and provided to us prior to running your virtual fundraiser. This is a simple procedure—in fact, it is required for any online fundraising opportunity your organization participates in.

Yes. You do not have to be associated with a group. You can run a virtual fundraiser by yourself, for yourself. Simply create your online fundraiser and send it to your family & friends. State or local income taxes may apply.

Yes, simply click on the link and you will be directed to your favorite popcorn or cookie dough flavor for all nutritional information. 

We accept all credit and debit cards, Apple Pay and Google Pay.

If you require that your account be deleted and your information removed from our system, please email contact us online or email us directly.

Have any other questions or comments?