SPREAD THE KNOWLEDGE
Everything you need to know about Team Butter's delicious fundraising products
🛒 Getting Started & Ordering
Team Butter products can easily be found on TeamButter.com or by participating in a virtual Team Butter virtual fundraising event.
Simply browse our selection of cookie dough, popcorn, discount cards, and pet treats!
YES! When you’re in the “Ship To” portion of the order form, simply insert the name of the person or entity here, along with address, city, state and zip code. We will automatically ship the items to that address. Perfect for sending gifts or supporting causes from afar!
We accept all credit and debit cards, Apple Pay and Google Pay for your convenience.
Anyone can participate in our online fundraisers, but we can currently only ship products to the lower 48 states. Once we can ship to Alaska and Hawaii, we will update our information to keep everyone informed.
🍪 Cookie Dough Questions
Our cookie dough is manufactured on the same equipment that produces almond, peanut, walnut, pecan and macadamia nuts, coconut, milk, soy, wheat, and egg products. Not to be eaten raw – it’s meant to be baked into delicious cookies!
Team Butter cookie dough is shipped frozen. The dough should be refrigerated or frozen until ready to bake. If it arrives thawed, the product will still be safe to bake. You can re-freeze or refrigerate if you choose.
- Freezer storage: Up to 1 year when properly stored
- Refrigerator storage: Up to 6 months before needing to be baked or placed in the freezer
NO, our cookie products are not gluten-free, but they are made with premium wheat for the best taste and texture.
🍿 Popcorn Questions
There are NO tree nuts utilized in our facility; however, there are some popcorn flavors that contain peanuts and peanut butter. For safety we ask that you review individual flavors for complete ingredient information.
YES! Our popcorn products are gluten-free or gluten-friendly, making them perfect for those with gluten sensitivities. Please review individual flavors for complete ingredient information.
Yes! 😊 Our popcorn is certified Kosher.
🐕 Pet Treats
Our pet treats are specially formulated for dogs and cats. Please check individual product labels for specific ingredients and feeding guidelines. Always consult with your veterinarian if your pet has special dietary needs or allergies.
Store pet treats in a cool, dry place in their original packaging or an airtight container to maintain freshness. Keep away from direct sunlight and moisture.
Yes! Our all-natural treats are safe and healthy for most pets. We avoid artificial allergens and use real ingredients that provide authentic flavors pets love, often leading to improvements in coat, energy, and overall wellbeing.
Our pet treats are made exclusively from natural ingredients sourced directly from nature, without artificial additives, preservatives, colors, or flavors. We use only whole food ingredients like real meat, fresh vegetables, wholesome fruits, and natural grains that you would recognize and could pronounce.
💳 Discount Cards
Our discount card app provides savings at participating local and national businesses right from your phone. Simply download the app and access multiple offers that can be used throughout the year, providing ongoing value to supporters while raising funds for your organization.
Most discount offers in the app are valid for one full year from the date of purchase or can be used multiple times. Specific expiration dates and terms are clearly displayed within each offer in the app, and you’ll receive notifications before offers expire.
📦 Shipping & Delivery
We work to process and ship your items as quickly as possible. Please know that shipping times can vary based on factors like distance, weather conditions, and shipping company operations.
If your cookie dough arrives thawed, don’t worry! The product will still be safe to bake. You can re-freeze or refrigerate the dough as you prefer.
🏢 Fundraising & Organizations
If your organization is tax-exempt, we will need to enter your EIN/SSN while running your virtual fundraiser in order for us to process your payment. This is a simple procedure—in fact, it’s required for any online fundraising opportunity your organization participates in.
You can run multiple fundraisers throughout the year, though specific timing may depend on your organization’s needs and our seasonal availability.
Yes! You do not have to be associated with a group. You can run a virtual fundraiser by yourself, for yourself. Simply create your online fundraiser and send it to your family & friends. State or local income taxes may apply.
🥗 Nutrition & Ingredients
Yes, simply click on the product links on our website and you will be directed to your favorite popcorn or cookie dough flavor for all nutritional information, including details about our discount cards and pet treats
Absolutely! Complete allergen information is available for all our products:
- Cookie Dough: Contains wheat, and is manufactured on equipment that also processes tree nuts, peanuts, milk, soy, and eggs
- Popcorn: Some flavors contain peanuts and peanut butter, but no tree nuts are used in our facility
- Pet Treats: Allergen information available on individual product pages
💬 Support & Contact
For any questions, concerns, or account issues, you can:
- Contact us through our online form
- Email us directly at support@teambutter.com
- Use our website’s help resources
If you require that your account be deleted and your information removed from our system, please email us directly at support@teambutter.com.
Have a question we didn’t answer? Don’t hesitate to reach out to our friendly support team at support@teambutter.com – we’re here to help make your fundraising experience as smooth and successful as possible!